Refund policy
At QuirkOne, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
30-Day Return Window
You may return your item within 30 days of receiving your order.
To be eligible for a return:
• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase or order number is required
Non-Returnable Items
The following items cannot be returned:
• Used or damaged products caused by customer misuse
• Items returned without original packaging
• Final sale or clearance items (if stated on product page)
Refunds
Once we receive and inspect your return, we’ll notify you regarding the approval status of your refund.
If approved:
• Refunds will be issued to your original payment method
• Processing time may take 5–10 business days depending on your bank or payment provider
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue. We’ll make it right as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Order Cancellations
Orders can only be canceled within 12 hours of purchase. Once processing or shipping has started, cancellations may not be possible.
Contact Us
If you have any questions regarding returns or refunds, please contact our support team:
Email: info@quirkone.com
Thank you for shopping with QuirkOne.